Workmanship Guarantee Terms & Disclaimer

Our Commitment to quality

At C&C Environmental Services, we’re committed to providing excellent service and long-term peace of mind. Our 100% Satisfaction Guarantee reflects our dedication to doing the job right but, like any professional promise, it comes with fair boundaries to protect everyone involved.

Scope of the guarantee

Our guarantee applies to workmanship performed by C&C Environmental Services. This includes the quality and care of installations, repairs, and service work completed by our technicians.

What’s Included:

  • Installation quality

  • On-site service procedures

  • Craftsmanship of physical work

What’s Not Included:

  • Equipment or material defects (covered by manufacturer warranty)

  • Customer misuse or accidental damage

  • Acts of nature (flooding, lightning, etc.)

  • Issues caused by unrelated plumbing or third-party work

Timeframe

Our guarantee is valid for 7 days after service completion. If you are unsatisfied with our workmanship within that period, please contact us immediately so we can review and resolve the issue.

Resolution Options

If your concern is determined to fall within the guarantee, we will offer one of the following at our discretion:

  • Corrective rework of the original service

  • A return service visit at no charge

  • A credit toward a future service

Right to Assess

C&C Environmental Services reserves the right to assess the cause of any reported issue. If it is determined to be unrelated to our workmanship or falls outside of the covered period, standard service fees may apply.

How to Submit a Guarantee Request

To report a concern related to this guarantee, please email Contact@CCESNC.com with:

  • Your full name and address

  • The date of service

  • A brief description of the concern

  • Any photos (if available)

We aim to respond to all inquiries within 1 business day.

This guarantee is offered in good faith to ensure customer confidence. It is not intended as a replacement for home insurance or product warranties

We deeply appreciate the trust our customers place in us. Thank you for choosing C&C Environmental Services. Your satisfaction is the reason we do what we do.